Payment and Delivery

For private individuals

Non-cash payment*

Prepayment is to be made within 5 bank working days starting from the moment of placing the order. Average payment processing time is 2 days if payment is made on the territory of Russian Federation.

*The moment of payment is the moment funds have been accredited to the bank account of on-line store.

Payment by the bank card

Payment in on-line store can be made with Visa/MasterCard cards.

ATTENTION! Payment with a credit card by a non-holder is forbidden. In this case, a person making such payment will be charged the amount of payment and a 100-dollar fine. Moreover, ЗАО «Софткей» or ООО «СофтЛайн Интернет Трейд» may file an appeal o the police based on the violation of RF legislation (art. 159 of the Criminal Code).

Prepayment is to be made within 5 bank working days starting from the moment of placing the order. ЗАО «Софткей» or ООО «СофтЛайн Интернет Трейд» cannot guarantee payment transfer deadlines as each bank has individual ones.

Payment via payment systems

The list of available payment systems will be shown when proceeded to payment.

For legal persons

Non-cash payment*

Prepayment is to be made within 5 bank working days starting from the moment of placing the order. ЗАО «Софткей» or ООО «СофтЛайн Интернет Трейд» cannot guarantee payment transfer deadlines as each bank has individual ones. Average payment processing time is 2 days if payment is made on the territory of Russian Federation.

The moment of payment is the moment funds have been accredited to the bank account of on-line store.

Payment can be made with a corporate credit card.

Delivery

After the payment has been made, an email containing product activation code or key file is sent to the buyer. The email also contains technical support contact information and link for distribution disc download. If the email is lost it will be resent. Average size of distribute software is 150-160 Mb. 

Delivery time

Delivery time depends on the selected payment method. Thus, the following payment methods should be selected for a fast delivery of the product: plastic card or an on-line payment system (Яндекс.Деньги, WebMoney etc.) If a non-cash or bank wire (Sberbank etc) payment has been, the product will be delivered faster if payment confirmation (copy of receipt) is sent to us.

On-line orders are usually delivered within 3-4 hours after receipt or confirmation of payment (in working hours). Considering all possible delays, we guaranteed electronic delivery within 72 hours after recipt of payment.

Accounting documents (for legal persons)

After the payment has been made and the delivery of the product, all required accounting documents are sent to the registered address. The letter concerning order status change includes phone numbers that may be used to ask a question. You may also ask to deliver a paper copy of license agreement along with these documents.